For any queries for the Musée d'Orsay, follow this link.
The visitors’ book is for your comments on the Museum and its website. It is moderated and cannot be used to get any personal anwer to your messages.
|Alexandra Nalevanko from Washington, DC|
|Thursday, 13-09-12 13:42
Wonderful! My favorite museum in the world!
|Monday, 20-08-12 18:16
Just wanted to say hi to the choir!!
|Leslie Kearney from Reno|
|Sunday, 29-07-12 22:19
My daughter was just here with her Dad. She was overwhelmed with the beauty and size. So much so that she told me all about it. I must say that I enjoyed my virtual visit.
|Sunday, 29-07-12 13:30
Visiting this museum is my son's big wish. We'll visit the day.
|Miriam Faine from Melbourne, Australia|
|Wednesday, 11-07-12 10:42
I would like to comment on what was a very disappointing visitor experience.
Firstly I was looking forward to the museum, as I know Paris well but have not been here fore 22 years. I also appreciate that July is not the best time to visit.
However, I would like to draw your attention to the following.
1. The layout of the exhibits is not properly explained, nor is there a suggested itinerary to make sense of the experience.
The connections between rooms and sections are not explained
Different artists are represented in different locations with poor or no historical or thematic interpretation or explanation for these choices.
The general signage (e.g. "Prendre le Paris moderne") is often too opaque to be useful to many visitors and there are few introductory panels to sections of the collection.
2. There is almost no information or interpretation available next to the artworks and what is available is in French. (I can read French, but the reality is that English is the lingua france for the vast majority of your visitors).
Some lesser known artists are not introduced, for example i liked the picture by Eva Gonzales but there was no further information available about her.
If your intention is to force visitors to buy guide books or audio tours, or join guided groups, I must protest. I don't like audio tours or group tours at all as they intrude on my experience of the paintings, and I object to being forced to spend money on a guide book.
3. Direction signage is entirely erratic. The museum layout is not well signposted especially for older visitors who need the escalators. Room numbers are not obvious for following the map.
4. There are few seats.
5. The food is appalling (in Paris!). I first queued for the Cafe Campana for 20 minutes. When I reached the maitre d' and explained I was waiting for someone i was told to leave the queue as I could not be seated till they arrived ...!!!!!!
The menu choice was in any case poor and the prices extortionate for the standard offered.
I proceeded to the restaurant.
Again, a very long queue and poor choices (no vegetarian option beyond a salad of pickles and cheese for example).
We finally want to the cafeteria in the basement, where at least the service was friendly, but the food all prepackaged and mass produced, a very limited choice of beverage ...
To conclude, I had the strong impression that you hold a cynical view of your visitors as only being interested in the spectacle of famous paintings. This is unlike the Pompidou, for example, where the permanent collection is carefully curated so that the whole experience was educational and inspiring for all visitors.