Groups: practical information

You’re considered to be a group if there are 7 or more of you in addition to the person authorized to address the group. 

Booking for groups is required in order to access the Musée d’Orsay, whether for a self-guided tour, a guided tour or an artistic practice workshop.

If the group exceeds the maximum size, it will be necessary to split it into two and therefore to book two visit slots.

Please note that the maximum size for groups visiting temporary exhibitions depends on exhibition area and organization.

(1) The number of accompanying adults (including teachers) is included in the maximum number of pupils. It is fixed depending on grade level, at:

• 1 accompanying adult for every 8 nursery-school pupils (nursery-school classes are accepted on self-guided tours only);
• 1 accompanying adult pour every 10 primary and middle-school pupils;
• 1 accompanying adult for every 15 high-school pupils.

For artistic practice workshops, the maximum number of participants is 34 people including accompanying adults.

(2) The number of accompanying adults (including facilitators) is counted in addition to the maximum number of children. It is fixed depending on age, at:

• 1 accompanying adult for every 8 children under 6 years old
• 1 accompanying adult for every 12 children 6 years old and above

(3) For optimal visit comfort, we recommend limiting:

• The total number of participants to 15
• The number of people in wheelchairs to 5 per group.
• The number of visually impaired people to 5 per group.

View the general terms of sale here.

When you book a self-guided tour, your own guide or a person from outside the Museum may address the group if the following conditions are met.

Authorization to address a group is automatically granted to teachers in the context of school visits and to PassPartageholders. 

Such authorization is only valid for the visit booked and will be verified when you arrive. Please keep your proof of authorization with you throughout your visit.

1/ You must create a professional account in order to access the online booking platform dedicated to groups, by clicking here.

2/ After validation of your account by our services, you’ll receive an email confirming your access to the booking platform.

3/ You can then consult the services on offer and dates available and book your activity autonomously.

For paying bookings:

The purchaser must pay 30% of the total service in advance in order to be able to book the slot they have selected.

The balance due must be paid more than 30 days before the visit date in order to confirm the booking. If the balance is not received in due time, the booking will be canceled automatically on D-30 and the advance kept.

For free bookings:

The person making the booking requests a visit option when they choose a booking slot on the online platform.

The option must be confirmed more than 30 days before the visit date, otherwise the booking will be canceled automatically on D-30.

Once the person making the booking has confirmed their option, the visit slot becomes a firm booking.

All bookings less than 30 days old are firm bookings.

Before making a booking, please consult our general terms of sale.

Group bookings online

Bookings for tours taking place from January 1 onwards must be made on the online booking platform in accordance with the following calendar:

Due to construction work, no group will be accommodated from June 1 to August 31, 2026.

Visit start time:

• Tuesday, Wednesday, Friday and Saturday from 9:15 a.m. to 11:45 a.m. and 1:30 p.m. to 3:45 p.m.
• Thursdays from 9:15 a.m. to 11:45 a.m. and 1:30 p.m. to 7:45 p.m.

Unless otherwise stated, no bookings are possible on Mondays, Sundays, public holidays and certain days on which special events prevent the Museum from hosting groups.

We do not host school and out-of-school groups on Thursday late openings (from 4 p.m. onwards).

For information purposes only, you will find estimated attendance at the Museum during school terms below:

Audiophones:

For everyone’s optimal comfort, all groups must wear the audiophones supplied by the Museum. They ensure that wearers can hear the guide’s commentaries clearly without disturbing other visitors.

All groups must go to the audiophones counter to pick them up. The person in charge of the group will be asked for an identity document in exchange for the equipment.

Lockers/cloakrooms:

Lockers are at groups’ disposal Umbrellas and small backpacks must be left in them.

In the context of the Vigipirate plan, no luggage or bulky objects are allowed inside the Museum.

Before your visit, please view our safety instructions and house rules.

The picnic room:

A picnic area with seating for 42 people is available to school groups on Level -1 of the Museum from 11 a.m. to 4 p.m. As the area is open-access, we cannot guarantee its availability.

Loans of equipment to people with reduced mobility:

Wheelchairs, folding seats and walking sticks usable on the Museum’s premises can be made available to anybody with reduced mobility in the group.

You can photograph, film, copy and make sketches as long as you comply with the following instructions.

Musée d'Orsay: Esplanade Valéry Giscard d'Estaing - 75007 Paris

Plan & itinerary

• Metro: line 12, Solférino station
• RER: line C, Musée d'Orsay station
• Bus: 63, 68, 69, 73, 83, 84, 87, 94
• Vélib’: station no.7007: 62, rue de Lille; Station no.7006: 19, quai Voltaire
• Taxi: drop-off and pick-up by taxis or specialized vehicles on Quai Anatole-France

There are numerous parking spaces reserved for disabled people near the Museum, including:

• at the corner of Rue de Lille and Rue Bellechasse,
• in front of numbers 77, 81 and 83 Rue de Lille,
• in front of number 59 Rue Bellechasse,
• on Quai Anatole-France, in front of 9 Place Henry-de-Montherlant.

Consult the map of disabled parking spaces

Add “coach drop-off” points for groups

For any question you may have, please consult the answers to FAQs.

If you need any further information, you can contact us at the following email address: infogroupes@musee-orsay.fr

For after-sales service and help with online booking: from Monday to Friday (except public holidays), 10 a.m. to 1 p.m. at +33 (0)1 40 49 48 84.

Please note that no booking, modification or cancellation of a group visit can be made by phone, as the telephone line is exclusively dedicated to provision of advice, help with booking and technical assistance.