All information relating to access, reception and visiting conditions can be found here.
Visitors with disabilities benefit from:
Priority access with no queuing via the dedicated Entrance C;
Free admission for the disabled person and one accompanying person on presentation of a disability card, a priority card issued by an MDPH (local regional authority for the disabled), supporting documentation showing that they receive French adult disability allowance (AAH) or additional disability benefit or a foreign equivalent, or the French ‘carte mobilité inclusion’ - CMI card;
Full access to the museum and its services (restaurant, bookshop) for people with reduced mobility thanks to specific facilities (access ramps, automatic doors, adapted toilets and lifts);
Access to the auditorium for people with reduced mobility and the hearing-impaired (induction loop);
Priority access to lifts;
Loan of wheelchairs, 3-legged folding seats (those who have difficulty standing) and walking sticks at the cloakroom for individual visitors on deposit of an identity document.
In 2005, the French Tourism and Disability Association awarded the Musée d'Orsay the "Tourism and Disability" certificate, in recognition of the excellent facilities and specific arrangements for welcoming all visitors, individual or in groups.