Musée d'Orsay: Facilities


Wi-Fi available for all

Wi-Fi is currently being installed at the Musée d’Orsay and Musée de l’Orangerie. This is a free service available to all. All the areas of both museums will be covered by the end of 2018. To connect, choose the network Musee_Orsay_Public or Musee_Orangerie_Public. Once you have accepted the general conditions of use, you will be redirected to the museum’s website and can freely browse the Internet. Once Wi-Fi access has been registered on your device, you will be automatically connected in the areas covered.



Cloakrooms are free of charge for individual visitors and groups, to store coats, large umbrellas, luggage, but not valuables such as cameras, money, identity documents, fur coats, etc. Only suitcases, travel bags and backpacks smaller than 60 x 40 cm are allowed. They may be left in the cloakroom subject to space.

Loan of wheelchairs

Wheelchairs are available from the cloakrooms on deposit of a passport or identity document. Folding chairs are available for those who have difficulty standing.

Loan of pushchairs

Large prams and baby carriers are not allowed in the museum, but pushchairs are available from the cloakrooms on deposit of an identity document.


People with reduced mobility or with pushchairs can access the whole of the museum area, temporary exhibitions and commercial areas, using lifts and access ramps.


The museum has many toilets, some of which are equipped for disabled visitors (closed at 5.30pm).

Baby changing facilities

There are baby changing facilities on level -1, next to the adult groups reception area.

Lost property

You can contact the Musée d'Orsay lost property department

  • by letter
    Musée d'Orsay,
    Lost Property Department
    62, rue de Lille
    75343 Paris cedex 07
  • by telephone on +33(0)1 40 49 49 75
  • by internet

See also